Service Manager - Heavy Diesel Mechanic
Company: MID-ATLANTIC WASTE SYSTEMS
Location: Centreville
Posted on: October 23, 2024
Job Description:
Salary Range: $75,000-$85,000/Year + Performance Incentives
Mid-Atlantic is seeking a highly skilled and experienced Service
Manager to lead our team in delivering exceptional service for
heavy diesel equipment. The ideal candidate will possess exemplary
leadership skills, a strong background in heavy equipment
maintenance, and a keen business acumen. As the Service Manager,
you will play a crucial role in ensuring our technicians provide
the highest quality service while fostering a positive and
productive work environment.
If you are a dedicated leader with a passion for providing
outstanding service and developing talent within the heavy
equipment industry, we invite you to apply for the Service Manager
position at Mid-Atlantic Waste Systems.
GEAR UP for success and help us drive success through exceptional
service and quality!
Benefits:
- Work-Life Balance: Benefit from a predictable work schedule
that allows you to manage your personal life effectively while
meeting professional commitments.
- Competitive Pay: Base salary of $75k-$85k plus
performance-based incentives.
- Comprehensive Benefits: Access excellent medical, dental, and
vision coverage
- Generous Paid Time Off: Accrue two weeks of PTO during your
first year.
- Retirement Savings: Participate in a 401K plan with company
matching.
- Employee Support: Access our Employee Assistance Program for
your well-being. Qualifications:
- Proven track record as a Service Manager or in a similar role
within the heavy equipment or diesel service industry.
- In-depth knowledge of heavy diesel equipment, repair processes,
and maintenance best practices.
- CDL Class A or B preferred; candidates must be eligible to
obtain a valid CDL and be able to acquire it within six
months.
- Exceptional leadership, organizational, and interpersonal
abilities to inspire, manage, and grow a diverse team.
- Strong capability to effectively manage multiple priorities and
projects while maintaining high-quality standards.
- Excellent analytical and problem-solving skills with a
results-oriented mindset.
- Proficient in dealer management software and the Microsoft
Office Suite. Key Responsibilities:
- Team Leadership: Plan, organize, and lead a high-performing
team dedicated to delivering top-notch service on heavy diesel
equipment. Foster a culture of excellence, accountability, and
continuous improvement.
- Service Management: Oversee shop and field service operations
by effectively monitoring labor and parts usage to achieve profit
objectives. Ensure compliance with safety standards and company
policies.
- Employee Development: Develop and manage the growth of
employees through mentoring, training programs, and performance
evaluations. Promote skill enhancement and career advancement
opportunities.
- Customer Focus: Ensure a customer-centric approach in all
service operations, striving to exceed customer expectations and
enhance satisfaction.
- Quality Control: Implement and uphold quality control measures
to guarantee the highest standards of service and workmanship.
- Technician Support: Provide technical assistance and expertise
to the Service departments as needed. Serve as a resource for
troubleshooting and problem-solving.
- Communication: Maintain open and effective communication with
the Branch Manager regarding the status of work, team performance,
and any potential challenges or opportunities. Physical
Requirements:
- Ability to frequently kneel, bend, squat, push, pull, and
reach.
- Must be able to lift and move more than 50 lbs. without
assistance.
- Must be able to get into and out of various vehicles without
assistance.
- Must pass a DOT physical including drug screening. We are an
equal employment opportunity employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Associated topics: customer service manager, customer service team
manager, director, guide, lead, manager, monitor, operations
manager, review, team manager
Keywords: MID-ATLANTIC WASTE SYSTEMS, Annandale , Service Manager - Heavy Diesel Mechanic, Executive , Centreville, Virginia
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